Help Center & Knowledge Base

How can we support your teaching?

Search our educator guides, explore tool documentation, or find quick answers to common questions.

Browse by topic

Select a category to view guides and walkthroughs.

Learn how to generate your first CAPS lesson plan and worksheets.

How credits work, upgrading your monthly plan, and tax invoices.

Detailed walkthroughs for all 20+ teaching, assessment and admin tools.

How learner information and educator drafts are protected.

Update profile details, preferred language, and grade levels.

Departmental credit sharing, school admin setups, and discounts.

Frequently asked questions from educators across South Africa.

Teacher Support Team

We respond to teacher inquiries within 24 hours during the school term.