Help Center

Everything you need to get the most out of SA Teachers' AI tools.

Frequently Asked Questions

Is SA Teachers free to use?

Yes! The Free plan gives you 1 credit to test the platform. You can upgrade to our Starter, Premium, or School plans for full access.

How does CAPS alignment work?

Our AI is specifically configured to follow the South African CAPS curriculum. You specify the grade, subject, and topic, and the AI ensures all content meets CAPS requirements.

Can I export my content?

Yes! Paid users (Starter, Premium, School) can export to PDF, DOCX, and PPTX formats. Use the Export Toolbar that appears below any generated content.

What is Magic Refine?

Magic Refine lets you iterate on AI-generated content with one click. Choose from presets like "More detail", "Simpler language", or write custom refinement instructions.

Is my data secure?

Absolutely. We use Supabase (built on PostgreSQL) with encryption at rest and in transit. We comply with POPIA and never share educator data. See our Privacy Policy.

How do I cancel my subscription?

Go to Dashboard β†’ Billing & Plans and click "Cancel Subscription". You'll keep access until the end of your billing period.

Do you support multiple languages?

Currently, our tools generate content in English. We're working on adding isiZulu, Afrikaans, and Sesotho support in a future update.

What grades are supported?

All grades from Grade R to Grade 12, covering Foundation, Intermediate, Senior, and FET phases of the CAPS curriculum.

Still need help?

Our team is here to support South African educators every step of the way.