Billing Support

Refund
Policy.

Effective Date: 19 April 2026

Thank you for using SA Teachers (sateachers.co.za). By purchasing or accessing any of our products or services, you agree to the terms outlined in this Refund Policy.

1. No Refunds

All purchases made on sateachers.co.za are final and non-refundable. Once a payment has been successfully processed, we do not offer refunds, returns, or exchanges for any reason, including but not limited to:

  • Change of mind
  • Incorrect purchase
  • Lack of usage
  • Dissatisfaction with content or services

2. Digital Products & Services

Due to the nature of our offerings—primarily digital products, downloadable resources, and online tools—all sales are considered final. Once access has been granted or a product has been delivered, it cannot be returned.

3. User Responsibility

It is the user’s responsibility to:

Review product descriptions carefully before purchasing
Ensure compatibility with their needs and systems
Verify all details before completing payment

We encourage users to contact us with any questions before making a purchase.

4. Exceptions

Refunds will only be considered under the following limited circumstances:

Technical Error

Duplicate transactions due to a technical error

Fraud

Proven unauthorized or fraudulent payment

All such requests will be reviewed on a case-by-case basis and require sufficient supporting evidence.

5. Technical Issues

If you experience technical difficulties accessing or using any of our services, please contact our support team. We are committed to resolving issues promptly, but technical problems do not qualify for refunds.

6. Policy Updates

SA Teachers reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of the platform constitutes acceptance of the updated policy.

7. Contact Us

For any questions or support inquiries

Email Support

By making a purchase on sateachers.co.za, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Rules & Guidelines