Refund & Cancellation Policy

Last updated: 1 March 2026

1. Free Trial

SA Teachers offers a 14-day free trial with full access to all tools. No payment is required during the trial period. You will not be charged unless you explicitly subscribe to a paid plan.

2. Cancellation

  • You may cancel your subscription at any time from the Billing page.
  • Upon cancellation, you will retain access to your paid features until the end of your current billing period.
  • After your subscription expires, your account will revert to Free Tier access.
  • Your generated content remains accessible even after cancellation.

3. Refund Eligibility

  • Within 7 days: Full refund if you are unsatisfied with the service. No questions asked.
  • After 7 days: Refunds are evaluated on a case-by-case basis. We aim to be fair and reasonable.
  • Annual plans: Pro-rated refunds are available within the first 30 days of an annual subscription.

4. How to Request a Refund

To request a refund, please contact our support team at billing@sateachers.co.za with your account email and reason for the request. We process refunds within 5-10 business days.

5. Non-Refundable Items

  • Partial months of usage are not refundable.
  • Accounts suspended for Terms of Service violations are not eligible for refunds.

6. Contact

For billing or refund questions, contact billing@sateachers.co.za or visit our Contact page.